Our products are custom-made to order. Approved returns are subject to a 50% restocking fee.
- Return requests must be made within 10 business days of delivery.
- Items must be in original condition and packaging.
- Client is responsible for return shipping and insurance.
To request a return, please contact us at hello@matthewstudiosny.com. All returns must be approved in writing prior to return.
Matthew Studios had the right to decline the return based on inspection at our factory
We appreciate your understanding and your support of artisanal design.